Dealing with Problems and Complaints
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Handout Type

Regular Handout

Level

Intermediate: B1, Upper-Intermediate: B2, Advanced: C1

Teaching Time

60 minutes, 90 minutes

Activities

Conversation, Discussion, Gap fill, Matching, Role Play, Sentence Completion

Tags

Business, Useful Expressions, Vocabulary

Included

3 Student Pages, Teaching Notes

Updated

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ESL Lesson Handouts - Dealing-with-problems-and-complaints

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